See who needs a conversation first
Today's due tasks carry the rule, the reason, the owner and the status. Which one to pick up first is not a guess.
KOA / FOR GYMS
Services that
keep up with goals.
Staff see what a member has been training before they speak. When a member names a goal, the services the gym already runs have a chance of being introduced.
Book a gym demo
01 / THE WORKING DAY
Staff know where
the conversation starts.
Know the training behind the name
Goals, training history, programme progress and notes in one view, with fields shown according to the staff role.
Match a goal to a service you run
A member says what they want to fix; staff find the matching entry in the published service catalogue. Staff introduce it, the member decides.
Keep each site in its lane
Location workspaces, membership records and role permissions, so growth does not mean piling everything into one place.
02 / SERVICE CATALOGUE
Introducing a service
is not selling one.
The gym records its own services: name, duration, capacity and publish state. Staff introduce the one that fits the conversation; choosing it stays with the member.
KOA does not recommend automatically, and does not sell automatically. Introducing a service is something a person does.
Coach workspace
03 / SITES AND ROLES
More locations means
clearer boundaries.
In scope today
- A workspace per site, each managing its own members and training
- Visibility by role; fields inside a member record follow that role
- Member, assigned coach and home location maintained in one place
- Member and training data for that site
Out of scope
- Cross-location roll-up and comparison reporting
- Payment, door access and membership-card integrations
- Equipment QR codes and scan workflows
- Any form of churn prediction or automated outreach